April 4, 2024
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Use the following self-help guide to set up printing from portable devices on either a Mac or Windows device.
Please note that you must be on UA Wifi or VPN.
- Go to Papercut Mobility page (ignore/bypass the certificate issue)
- Follow instructions to download and install the client on your device
- Depending on device, all the printers on our server will show, the naming convention is DEPARTMENT - LOCATION - PRINTER
- When prompted to authenticate, use your UA Netid as user and the associated password - your UA NetID is the first part of your email address (netid)@arizona.edu
Printing from a Mac Device
- Go to the link above that leads to the Papercut Mobility Page, and select 'download'.
- Then, once you've selected the download link, a file package will go to your downloads called 'PaperCut Mobility Print Client.pkg.'
- Open this and follow the instructions to download the file, then enter your personal computer password to complete the download. Once you complete the download, you'll get a notification like this, saying that 50 printers were successfully installed.
- Not to worry! At this point, you can bulk delete the printers you don't want to print to. In order to find the downloaded printers, open System Preferences on your desktop, and select 'Printers and Scanners.'
- You can find the full list of available printers here, and choose which ones you need to keep and which ones you can get rid of. You can do this by holding the shift key down and selecting all the printers you want to remove, then selecting the ' - ' button at the bottom of the printer menu. Then, you'll be all set to start printing on your selected devices!
Printing from a Windows Device
- To print off of a Windows device, you'll still follow the link to the PaperCut Mobility Page, and select download to begin.
- After that, you'll enter your username and password to allow the file to download onto your device.
- After that, proceed through the next few steps to select the language, and select 'agree' when you reach the user agreement screen. Then, you'll have the option to select the printers you want to download to your computer.
- Only select the printers you want to print to in your department, and then select 'Next.' You'll enter your username and password one more time to finish the printer selection process.
- Once you've completed this, you'll be directed to a screen to complete the process, where you'll select 'finish.' Once you've completed this process, you'll be able to print from your selected printers!