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Printing from Portable Devices


Use the following self-help guide to set up printing from portable devices on either a Mac or Windows device.
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sophos logo

Sophos Endpoint Fix


Recent versions of macOS have experienced issues with our enterprise antivirus. The following video will help you fix those issues. If you continue to experience issues, please feel free to open a ticket or give us a call! 

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MacOS Tahoe remove widget

Remove widgets MacOS Tahoe


One of macOS Tahoe's new features is widgets. If you recently upgraded your Apple device to Tahoe, you will notice that there are widgets installed by default on your desktop.

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Admin by request

How to use Admin by Request on MacOS


You may have noticed recently that whenever you try to make changes to your system or install new software, your university credentials do not work. Before, COH-IT would create local accounts with administrator privileges for MacOS devices.

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iOS mail app

How to add your UA email to the iOS Mail app


The Mail app is the default email app available to iOS users. Typically, the mail app will be used for the email attached to your iCloud account. However, you can add your University of Arizona email to the app itself.

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password manager

Why use a password manager?


As our digital footprint increases, we must remember hundreds and hundreds of passwords. If you struggle to remember many passwords like me, I highly recommend using a password manager. What is a password manager?

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games

Cybersecurity Games


Fishing can be fun, but falling victim to a Phishing attack is not! Understanding cybersecurity concepts can be confusing if not put into practice. To make understanding some of these concepts easier, here are some of my favorite games you can play within your internet browser. 

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Password best security practices

Password Best Security Practices


The month of October has been recognized as Cybersecurity Awareness Month since 2003.
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Reset your Expired or Forgotten Password


It is important to update the passwords to your accounts regularly.
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sophos logo

Installing Antivirus for your Personal Devices


Due to the increasing number of data breaches, identity thefts, and other digital security threats, over 90 percent of users agree that computers need anti-virus protection.
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Office logo

Installing Office Apps on your Personal Computer


As of 2024, Microsoft Word is the most widely used word-processing software globally. Throughout our daily workload, we use at least one Office program.
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adobe logo

Renew your Adobe product license(s)


The University of Arizona offers access to Adobe products at no extra cost to faculty, staff, and students.
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Recover your Zoom Phone PIN


Did you receive a voicemail but forgot your PIN to access it?
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bouncer

The Meaning of "You have new held messages"


Learn more about your personal email bouncer and how to train them to keep out the ne'er-do-wellers...
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google icon

Clean your Google Search after Gemini AI Implementation


As of May 2024, Google has natively implemented its Gemini AI into Google search.
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qualtrics to excel

Send Qualtrics Responses Directly to Google Sheets


Qualtrics is a powerful tool that can be used for a variety of functions and pairing it with Google Sheets, makes it even better.
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voicemail logo

Access your Zoom Phone Voicemails via your Web Browser


In 1979, Gordon Matthews, dubbed, the 'Father of the Voicemail', would invent and begin development of the voicemail.
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keyboard

Common Keyboard Shortcuts


In the beginning, there was only a keyboard. Remembering the lost art of keyboard shortcuts.
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Finding the Right Image


Still need an image for your news article? We can help.
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Blocking Numbers in Zoom


On average, you may receive up to 14 spam calls each month! 

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donut-off

Inaugural Donut off 2023

Donut Off Results!


Did you know that more than 10 billion donuts are made every year in the U.S. alone?