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Recent versions of macOS have experienced issues with our enterprise antivirus. The following video will help you fix those issues. If you continue to experience issues, please feel free to open a ticket or give us a call! 

One of macOS Tahoe's new features is widgets. If you recently upgraded your Apple device to Tahoe, you will notice that there are widgets installed by default on your desktop. The easiest way to get rid of them is to right-click (two-finger click) on the widget and click on remove widget. 

You may have noticed recently that whenever you try to make changes to your system or install new software, your university credentials do not work. Before, COH-IT would create local accounts with administrator privileges for MacOS devices. However, as we transition to a new management system provided by the University, this is not possible anymore. Users will have to manually request administrator access to their MacOS devices by using the new Admin by Request feature. This will enable users to make system changes and install software.

The Mail app is the default email app available to iOS users. Typically, the mail app will be used for the email attached to your iCloud account. However, you can add your University of Arizona email to the app itself. Attached is a step-by-step guide on how to add your UA email to the iOS Mail app. 

https://arizona.box.com/s/ebzioes3uro30g1nbalmkn9mshg586lr

As our digital footprint increases, we must remember hundreds and hundreds of passwords. If you struggle to remember many passwords like me, I highly recommend using a password manager. What is a password manager? A password manager is a software application designed to store and manage online credentials. Additionally, a password manager can help generate strong passwords and store them in an encrypted database. Imagine your passwords being locked in a vault only you have the key to.

Fishing can be fun, but falling victim to a Phishing attack is not! Understanding cybersecurity concepts can be confusing if not put into practice. To make understanding some of these concepts easier, here are some of my favorite games you can play within your internet browser.